Privacy Policy & Terms of Service

Data Protection and Privacy

Information We Collect

Our Power Plant Climate Risk Assessor collects the following information:

• Account Information: Email address for user authentication
• Payment Information: Processed securely through Stripe (we don't store payment details)
• Assessment Data: Plant configurations, assessment parameters, and results
• Usage Analytics: We use Google Analytics to collect information about how you interact with our service including pages visited, features used, session duration, and user interactions
• Technical Information: IP addresses, browser type, device information, operating system, and access timestamps

Google Analytics

We use Google Analytics to understand how users interact with our service and improve user experience:

• Data Collected: Page views, session duration, bounce rates, user interactions, device information, and approximate geographic location
• Purpose: To analyze service usage patterns, improve functionality, and understand user behavior
• Data Processing: Google Analytics data is processed anonymously and aggregated for analysis
• Data Retention: Google Analytics data is retained for 26 months automatically
• User Control: You can opt-out of Google Analytics using the Google Analytics Opt-out Browser Add-on
• Third-Party Terms: Google Analytics data is subject to Google's Privacy Policy and Terms of Service

Payment Processing

We use Stripe for secure payment processing:

• Single assessments and plant comparisons require separate payments
• Payment information is handled directly by Stripe and never stored on our servers
• We store only payment confirmation and subscription status
• All payments are subject to Stripe's terms and privacy policy

Data Storage and Security

We prioritize the security of your data:

• User accounts and assessment data are stored securely
• All calculations are performed in real-time
• We implement industry-standard security measures including encryption
• Regular security audits and updates
• Data retention: User data is retained while accounts are active
• Google Analytics data is stored and processed by Google on their secure servers

How We Use Your Information

Your data is used for:

• Providing and improving our risk assessment services
• Processing payments and managing subscriptions
• Understanding usage patterns to enhance user experience through Google Analytics
• Analyzing service performance and identifying areas for improvement
• Ensuring service security and preventing fraud
• Communicating important service updates (admin emails only)

Data Sharing and Disclosure

We do not sell or rent your personal information. Limited data sharing occurs with:

• Google Analytics: For service usage analysis and improvement (anonymous, aggregated data)
• Stripe: For payment processing (necessary for service provision)
• Service Providers: Infrastructure partners under strict confidentiality
• Legal Requirements: When required by law or to protect our rights

User Rights and Controls

You have the right to:

• Access and download your assessment data
• Request deletion of your account and associated data
• Opt-out of Google Analytics tracking using the browser add-on
• Understand how your data is used
• Withdraw consent for data processing
• Request information about data collected by third-party services

Cookies and Tracking

We use session cookies for authentication and essential functionality. We use Google Analytics which employs cookies to track user interactions and collect the data mentioned above. These cookies help us understand how users engage with our service. We do not use tracking cookies for marketing purposes without explicit consent.

International Data Transfers

Please note that Google Analytics may process data on servers located outside your country of residence. By using our service, you acknowledge that your data may be transferred to and processed in the United States or other countries where Google operates.

Service Terms

By using our service, you agree to:

• Use the service for legitimate risk assessment purposes only
• Not attempt to reverse engineer or misuse the platform
• Accept that risk assessments are advisory and not guaranteed
• Maintain the confidentiality of your account credentials
• Comply with all applicable laws and regulations
• Accept the use of Google Analytics for service improvement as described

Subscription Terms

Payment and subscription details:

• Single assessments and comparisons are charged separately
• Payments are one-time charges for specific services
• Refunds are considered on a case-by-case basis
• Service availability is not guaranteed and may be subject to maintenance
• We reserve the right to modify pricing with notice

Contact Information

For privacy-related inquiries, data access requests, or account deletion:

Email: contact@corpspider.com

For questions about Google Analytics data, please also refer to Google's privacy resources.